Management Services

The Rental Management Package includes the services required to maintain a fully occupied and successful rental property. We handle all of the day-to-day requirements giving you the support and piece of mind you deserve; including:

• All tenant communications and correspondence
• Coordinate all maintenance related issues
• Tenant "move-out" process includes coordination of cleaning, painting and other maintenance required to prepare the unit for new placement 
• 24-hour property support - Live agents available 24/7
• Property inspections with detailed report
•  Monthly & year-end financial statements

Tenant Placement Service

An important reason we are one of the leading managers in our area is our ability to quickly fill vacancies with high quality tenants. We use our skills, resources and advertising to quickly fill your rentals with tenants that are fully screened and approved by you. 

Our Tenant Placement service includes the following:

• Full multi-page property review on our highly visited website
• Aggressive advertising of vacant units using a multi-channel strategy which includes "pay for" online advertising, newspapers, onsite signage and free online sites
• Scheduling and showing of vacant units to prospective tenants
• Full ownership of application process
• Background and Credit Checks
• Tenant "move-in" process including the provisioning and delivery of keys and welcome packets
• Move-In inspection complete with digital photos of entire unit
• Supply all required documents including leases

Tenant Screening:

We will thoroughly screen all replies to your property. We screen tenants by pulling a credit report, verifying their employment as well as their income, and we also interview their last two landlords to verify that this prospective tenant was a good tenant and left their last rental property in good standing. Yes, we screen our prospective tenants very hard, but it is as important to Duncan Real Estate as it is to you that we place good people into your investment property.

Rental Management:

Rent and Security Deposits:

The Rent and Security Deposit service is included in our Rental Management Package and covers the handling of all finance related issues, including but not limited to:

•  Collection of monthly rent from tenants
• Treatment of delinquent tenants including assessment of late fees
• Process all rent related communications including rent increase, past due and 5-day notices
• Full coordination of eviction process
• Manage security deposits following all regulations
•  Monthly & year-end accounting

Rental Budget:

We determine a rental budget and a fair marketable rent rate for your property. The studies we compile include mortgage payments, maintenance and management costs.

Maintenance:

We will answer the renter’s maintenance complaints and arrange for repair work. Our tenants have access to a 24-hour emergency number if a problem should arise in the middle of the night. This adds security to the tenant as well as you the investor that we are watching after your property 24 hours a day 7 days a week. That is comforting all by itself.

Inspections:

When a tenant checks into a property we conduct a walk through inspection on that property. This way we have on record the condition that the property was in when a tenant moves in.

When that tenant leaves we use the same report to check them out. This way there is no confusion on the condition of the property after a tenant leaves. Our Leasing agents also conduct monthly “drive by” inspections on your property to make sure that the tenant is taking the best care of your rental investment.

Monthly Statements:

Each month you will receive a detailed statement on your property. These statements are easy to read and understand. The statement will break down the month’s activity on your investment property. It will show rent collected, management fees deducted, itemized maintenance, and finally your net dollar amount.

Every real-estate investor knows two things:

• Owning rental property is good business with great returns.
• It can also cause you a ton of grief.

Owning rental property should be an enjoyable venture. Why not let a professional management company help you make owning rental properties a trouble free investment. By joining Duncan Real Estate that is exactly what you will get. We make owning rental property fun as well as lucrative. Let us help you today.